Insurance, Billing & FAQ's

How is an Emergency and Urgent Care different from a traditional urgent care?

Finally, a place that combines the most useful parts of Emergency services and Urgent Care all under one roof. Unlike a traditional Urgent Care facility that closes during the evening and is only equipped to treat a limited list of health issues, our Emergency and Urgent Care centers are always open, with ER services running 24/7 and Urgent Care services available 7am - 9pm, daily. Our locations have the technology, experts, and clinical specialists on hand to deal with both urgent and emergency conditions — giving you the right care, when you need it. Some things are just better together, which is why Centura has streamlined the health care process by taking the guesswork out of determining where to go.

  • Insurance Information

    If you don’t see your insurance provider listed below, there is still a good chance we accept your coverage. In addition to the insurance plans listed, we also submit claims via private pay, workers comp and automobile insurance plans.

    We accept most insurance plans, including:

    • AARP
    • Aetna
    • Anthem (not Anthem Pathways)
    • Blue Cross Blue Shield
    • Blue Cross Blue Shield Federal
    • Bright Health
    • Centura Value Plan
    • Cigna (not Cigna Connect)
    • Coventry/First Health
    • Great West
    • Humana
    • Kaiser Permanente (for emergencies; check your policy)
    • Multiplan/PHCS
    • Rocky Mountain Health Plan
    • United Healthcare
    • United UMR

    Whenever possible, plan ahead and check with your insurance provider to see if the Centura Health Emergency & Urgent Care centers are considered in-network.

  • Billing Information

    If you are an urgent care patient, both you and your insurance carrier will receive an urgent care bill. Based on your insurance plan, you will be responsible for payment of any copay, co-insurance and/or deductibles. If you are an emergency patient, we will file a claim with your insurance carrier. Both you and your insurance carrier will receive an emergency room bill for the facility and for the emergency physician services. Based on your insurance plan, any copay, co-insurance and/or deductibles will apply for your patient portion due.

    All patients will receive two bills:

    • One from Centura Health
    • One from the physician group, US Acute Care Solutions

    Billing Questions and Payment Arrangements

    Contact:

    • Centura Health Billing and Financial Services
      Toll-free: 800-953-0104
    • US Acute Care Solutions
      Toll-free: 855-687-0618
  • FAQ's

    How is an Emergency and Urgent Care different from a traditional urgent care?

    Finally, a place that combines the most useful parts of Emergency services and Urgent Care all under one roof. Unlike a traditional Urgent Care facility that closes during the evening and is only equipped to treat a limited list of health issues, our Emergency and Urgent Care centers are always open, with ER services running 24/7 and Urgent Care services available 7am - 9pm, daily. Our locations have the technology, experts, and clinical specialists on hand to deal with both urgent and emergency conditions — giving you the right care, when you need it. Some things are just better together, which is why Centura has streamlined the health care process by taking the guesswork out of determining where to go.

    What should I expect when I come to a Centura Health Emergency & Urgent Care Center?

    After the physician evaluates you, you’ll be told if the recommended course of treatment and/or testing involves emergency or urgent care level of service. Generally, patients with minor conditions which could typically be treated in a physician’s office, receive urgent care services. Patients who require a higher level of care receive emergency services.

    Are Centura Health Emergency & Urgent Care Centers licensed emergency rooms?

    Yes. Our emergency and urgent care centers are licensed as non-provider based freestanding emergency centers and meet Colorado Department of Public Health and Environment licensure requirements. They are staffed by Centura Health-affiliated board-certified emergency physicians, emergency-trained nurses, radiologic technologists and other clinical specialists. Unlike other freestanding emergency rooms, we bill urgent care at urgent care prices (7 a.m. – 9 p.m. daily).

    What type of care do Centura Health Emergency & Urgent Care Centers provide?

    Our Emergency & Urgent Care centers are able to treat all urgent and emergency medical conditions including, but not limited to chest pain, respiratory issues, head, sports and orthopedic injuries, abdominal pain, dehydration, and lacerations. Also colds, flu, sprains, strains and bloody noses. Patients are seen in private exam rooms and every center has digital x-ray, ultrasound, CT scan, EKG and lab on site. The Meridian location also has an MRI available.

Child and mother with doctor

Find an Emergency & Urgent Care near you.

Centura Health Emergency & Urgent Care centers have both emergency services and urgent care in one location right in your neighborhood.

  • Emergency and pediatric-certified doctors and nurses 24/7
  • Open 24/7 for last minute healthcare needs
  • One location for minor aches and major injuries
  • On-site CT scan, ultrasound, lab and X-ray