Information for Patients

From freshly brewed coffee to comfort through prayer, you’ll have everything you need to focus on making a healthy recovery.

All hospital rooms are equipped with the following:

• Call buttons and bed controls
• Housekeeping to keep your room clean each day
• Complimentary Wi-Fi
• Telephones
• TVs with remotes

We want you to be able to focus on your health, not on where to find parking. Use our lot in front of the main entrance and surrounding lots, free of charge, 24 hours a day, seven days a week.

We also offer a complimentary valet service on weekdays from 7:30 am to 5:30 pm. If you need help after hours, you can find our security office in the emergency department.

We have volunteers in the main lobby during regular business hours to assist patients and families, ensuring you have someone nearby to help guide you or answer questions.

Our goal is to provide you with the best nutrition needed for recovery. You’ll be served meals in your room based on your doctor’s orders.

Your guests are welcome to visit:

Peakview Café

Lower Level

7 am to 9 pm, Monday to Friday

7 am to 2 pm, weekends

24-Hour Micro Mart

Located in the first-floor patient waiting area, offering fresh food, frozen items and drinks.

Vending Machines

Located on the lower level next to the cafeteria and on the first-floor atrium (near the gift shop).

If you’re planning a stay at our hospital, we want it to feel as comforting as possible. And that might mean bringing some personal items. But we suggest you only bring the essentials and leave valuables at home, including jewelry and cash.

Consider packing:

• Dentures with the case and cleaning solution
• Glasses, contact lenses, solutions and cases
• Non-slip slippers and a robe
• Personal hygiene items
• Phone numbers of family and friends
• Small items like photos or books that bring you comfort

It’s also helpful to bring certain documents with you, including:

• Your health insurance card(s) for any policy that covers you
• Photo identification
• A credit card or check for any insurance co-payment
• A list of your medications, with the dose and how often you take them
• A copy of your advance directives, such as a living will or medical durable power of attorney
• Prior test results, X-rays or medical records, if your doctor needs them
• Workers’ compensation information, if applicable

While at our Parker hospital, you’ll meet with different people from your care team. A doctor or another designated care team member will visit you at least once each day.

Your nurses will also speak with you about your care plan multiple times throughout the day. As the patient, you’re the focus. We encourage you to participate in the decision-making and care processes.

You’ll likely see specialists from different departments, such as your doctor, primary nurse, discharge planner, pharmacist or physical therapist.

We also have hospitalists — doctors specializing in caring for hospitalized patients — available around the clock. They are familiar with hospital environments and how to provide the best care. The hospitalist will also work with your main doctor and other care team members to ensure seamless and well-coordinated care.

When it’s time to go home, we have case managers and social workers to ease your transition by creating the safest and most appropriate discharge plan.

You’ll need to have someone pick you up when you’re discharged. You’ll also need to follow up with your primary care provider.

A hospital stay can be unexpected and cause you to feel anxious or even lonely. At AdventHealth Parker, we know that spiritual care is an important part of the healing process, and our chaplains are available to you and your loved ones anytime. They’re here to listen, offer guidance and offer crisis support. Feel free to request a visit from a chaplain at any time. We also welcome you to visit our chapel for a quiet, peaceful space.