Avista Adventist Hospital logo
Avista Adventist Hospital building

Visitor Information

Whether you’re expecting a new little one, having joint or spine surgery or are visiting a loved one, we're here to help you and your visitors feel at home. Ranked as one of the nation’s leading hospitals for physician and patient satisfaction, Avista’s well-earned reputation comes from listening intently to our patients and tirelessly pursuing a culture of excellence.

  • Visiting Hours

    We welcome visitors who wish to see friends and families who are patients. To aid in their recovery, we maintain open visiting hours designed to allow as much flexibility as the patient desires.

    Birth Center Visitors
    Because the baby is typically in the same room with the mother, visitors are able to see the newborn as often as the mother wishes. Visitation in the Level III NICU, however, is limited in order to allow undisturbed medical care for the newborn.

    • Because all medical information is confidential, we are not able to provide information concerning the status of mothers or newborns to anyone.
    • Since our birth center is secured, guests will need to ring the doorbell for admission.

    ICU Visiting Hours
    We encourage family and friends to limit visits to daytime hours so your loved one will have time to rest. We limit visitors at a patient's bedside to two members of their immediate family. Other family members and friends may visit their loved one after they are transferred to another nursing unit and are better able to receive visitors. There is a large waiting room just outside the unit for families to gather.

    Pediatrics Visiting Hours
    We encourage one parent/adult to spend the night with the child who is a patient and we will provide a sleeper chair for this individual. This is especially important for patients ages six and under. Siblings are not allowed to spend the night. Family and friends may visit. Out of courtesy to our other patients, siblings and friends are asked to remain in the patient room for the duration of their visit.

    Staying the Night with A Family Member
    Every effort will be made to accommodate family members who wish to stay overnight with a patient. If you or family members need accommodations near the hospital, we have made special arrangements with two hotels located nearby: Marriott's Residence Inn and the Hampton Inn. For more information or instructions on making reservations, contact our patient representative.

    Phone: 303-673-1062

    Currently no age restrictions are in place however, if you are sick, please do not visit patients.

  • Parking & Valet Information

    Parking is readily available at Avista Adventist Hospital. In addition to designated handicapped parking, we also have reserved parking for new and expectant mothers.

    Valet parking is not available at this time.

  • Gift Shop

    Our gift shop offers a variety of items, including gifts, flowers and cards, healthy snacks, gum, crossword books and much more.

    Hours:

    • Monday - Friday: 9:00 am - 4:00 pm

    Phone: 303-673-1187

  • Food & Beverage Services

    Avista Adventist Hospital is pleased to offer healthy meal choices to our visitors.

    The Garden Terrace Café

    The Garden Terrace Café is the hospital cafeteria and is located on the lower level of the hospital. The cafeteria serves a vegetarian menu.

    Hours:

    • Monday - Friday
      • Breakfast: 7:00 am - 9:30 am
      • Lunch: 11:00 am - 1:30 pm

    The Atrium Café

    Located in the hospital lobby and offers gourmet food, sandwiches and specialty coffee drinks.

    Hours:

    • Daily: 6:30 am - 5:00 pm

    Vending Machines

    Vending machines are also available 24 hours a day on the lower level next to cafeteria and on the first floor, next to the Atrium Café.

  • Spiritual Care & Chaplains

    We believe every health care journey begins with a dedication to healing body, mind and spirit. Our faith-based mission and approach to holistic health is essential to a person’s overall wellness. We respect and abide by the unique spiritual needs of everyone who chooses Centura Health, regardless of faith or belief.

    Chaplains are health care professionals who bring all the resources of spiritual and pastoral care to help our patients, their families and friends better cope with the challenges of a hospital visit. Our chaplains are available 24 hours a day, seven days a week to provide spiritual guidance through prayer, ritual, sacrament, or help our patients connect to their religious communities.

    Patients, their family members or friends can request a visit from a chaplain. They are also available to assist clergy or other pastors coming to visit their congregants.

    To contact a member of our spiritual care or pastoral care team during your hospital stay:

    • In-person: Ask the attending nurse to page the chaplain on call
    • By phone: Call the hospital operator and ask for the chaplain on-call to be paged
  • Wireless Access

    Centura Health provides complimentary wireless Internet access for guests and visitors.

    What do I have to do to connect?

    Simply connect to the guest network using your wireless network settings. When you first connect, you'll notice "Terms and Conditions" for Centura Health's Guest Network. When you click "Accept", you'll be automatically granted access. Guests must have experience in connecting to wireless networks as Centura Health does not provide any assistance in connecting your device to the wireless network.

    Where and when can I connect?

    The wireless network is available throughout the hospital. The wireless network is available 24/7.

    Disclaimer

    Enjoy your time on our wireless network. As with any public wireless network, we strongly recommend guests take measures to secure their devices and internet communications. We encourage using virtual private networks in conjunction with personal firewalls and virus protections to mitigate risk to personal data. It is the user's responsibility to take precautions and provide security measures suited to their situation and intended use of the service. Our wireless network should not be used for inappropriate or unlawful purposes.

    Centura Health is not responsible for any personal information that is compromised.

    Centura Health is not responsible for any damage caused to your hardware or software while at any Centura Health facility.

    Please Note: Because this is a free service, Centura Health does not provide technical support for your device or assistance in connectivity. Guests and visitors should understand how to configure their computer or device and know what hardware or software is necessary to connect to the wireless network.

  • Tobacco-Free Campus

    We strive to promote a healing environment for our patients, guests, associates, volunteers and the community. The use of any tobacco product is prohibited in all areas of our campus including buildings, leased facilities, offices, grounds, vehicles, parking lots, and ramps. If you are a patient and use tobacco products, please speak with your physician or nurse for options that are available to you during your stay in the hospital. Thank you for your cooperation.

  • Checking on a Patient

    From stitches to surgery, when someone you love is in the hospital, you want to know the news. We'll gladly help you get connected. Contact the main hospital and our receptionist will transfer you to the appropriate place.

    Phone: 303-673-1000

    Getting specific medical information

    We want to keep you informed as much as possible. The Health Information Portability and Accountability Act (HIPAA) Privacy Rule protects the privacy of personal health information so caregivers are limited in the information they can provide, unless the patient, the patient's legal guardian or legal representative has authorized us to provide specific information. To ensure proper patient confidentiality prior to sharing any updates, each patient will receive a privacy code, which they can share with their family and friends. This allows the hospital to know the patient has authorized us to share their information with those who have the code. In order to protect the patient, hospital staff will NOT share any information about a patient's care without the privacy code.

    We know it can be frustrating when you can't get the medical information you'd like to have, so we encourage you and your family to talk about this prior to coming to the hospital in order to understand and streamline communication.