Porter Adventist Hospital logo
Porter Adventist Hospital exterior
Porter Adventist Hospital
2525 S Downing St.
Denver, Colorado 80210

Emergency Room: 24/7

Visitor Information

You can count on us to be there for you. Whatever your situation, whether you are a patient at Porter Adventist Hospital, a family member or a friend, we'll provide you with current information on treatment options, sound advice, tips on how to prepare for a hospital stay and resources so you can take control of your healthcare. We are committed to making your experience at Porter Adventist Hospital a first-rate experience.

Visitor Restrictions

Centura Health is initiating temporary restrictions and guidance for patient visitors to all care locations in accordance with Centers for Disease Control and Prevention (CDC) recommendations. As the COVID-19 status continues to rapidly evolve, visitor restrictions are subject to change. See current visitor restrictions. 

  • Parking & Valet Information

    Free parking

    Available around the clock in a covered garage by the main hospital entrance. You can get to the garage by entering the main driveway from Downing St., between Harvard Ave. and Yale St.

    Free valet parking

    Available at the main hospital entrance and the main entrance of the Medical Plaza Building (2535).  You can get to both buildings by entering the main driveway from Downing St., between Harvard Ave. and Yale St.

    Valet parking hours:

    Hospital Main Entrance

    Monday – Friday
    6:30 am – 5:30 pm
    Closed on weekends

    Porter Medical Plaza (2535)

    Monday – Thursday
    8:00 am – 4:00 pm
    Friday 
    8:00 am – 2:00 pm
    Closed on weekends

  • Gift Shop

    Located on the first floor, you can purchase special occasion gifts, unique offerings from local artisans, sundries, floral arrangements and other items.

    Hours:

    • Monday – Friday: 8:30 am – 5:00 pm
    • Weekends and Holidays: Closed

    Phone: 303-778-5867

  • Food & Beverage Services

    South Downing Café

    Located on the first floor of the hospital, the café offers vegetarian entrees, grilled items, a daily special, a tempting salad bar and plenty of options for a healthy snack when you just want a quick, little bite.

    Hours:

    • Monday - Friday: 6:30 am - 7:00 pm
    • Weekends and Holidays: 7:00 am - 2:00 pm

    Vending Machines

    Vending machines can be found in these locations:

    • Emergency Room Waiting Room
    • Surgical/Critical Care Waiting Room
    • Past the café on the right
  • Chapel

    Chapel

    A chapel is located in the lobby on the first floor and open to all for prayer or reflection.


    Healing Garden

    A peaceful Healing Garden right off of the main lobby provides a calming waterfall and quiet spots to sit and reflect.

  • Spiritual Care & Chaplains

    We recognize the central role of spirituality in mental, physical and emotional health.

    A chaplain acts as an ambassador, companion, concierge, navigator, mediator, etc. Their work highlights the elements of religion that run as an undercurrent to life's daily challenges. Chaplains serve as hosts for emotional, spiritual, moral support - and everything in between. They are assigned to the private chapel in places such as hospitals, military bases, or prisons.

    Chaplains are available to assist patients and family members of any faith, including those who have left the path of religion. Our chaplains are here to listen, talk, pray, and to connect you with resources to encourage emotional and spiritual healing. Use the links at left to access online resources recommended by our Spiritual Care staff.

    Chaplains are available to provide support, prayer and counsel 24 hours a day, 7 days a week.

    Patients can contact a chaplain.

    Phone: 303-778-5683.

  • PIVO Needle-Free Blood Draw for Inpatients

    400,000 Needlesticks Avoided for Our Patients

    Centura Health has enhanced the healthcare journey of inpatients by utilizing PIVO technology for blood collection throughout our entire ecosystem of health care locations. This innovative technology allows us to fulfill our promise to deliver compassionate and whole person care. “We are proud to be the first and only health system in Colorado and Kansas and one of the first in the country to change how we draw blood to reduce unnecessary pain, risk and anxiety for our inpatients.” Shauna Gulley, MD, SVP and Chief Financial Officer.

    Since the implementation of the new technology, we have eliminated over 400,000 needlesticks for patients and reduced the risk of accidental needlesticks for our healthcare providers. “PIVO reduces the total number of needles that we are using in healthcare right now, which is a safety benefit for our staff,” shared Susan Caneva, MSN, RN and Chief Nursing Officer.

    Over 5,000 nurses across 16 Centura hospitals now collect blood samples from an indwelling peripheral IV line, enabling a high-quality blood draw. Our nursing staff is empowered to bundle care with early morning labs to reduce patient’s sleep disruption and advance needed healing. This change has improved patient satisfaction ratings surrounding “Courtesy of Person Who Took Blood” and “Courtesy of Person Who Started IV”.

  • Pharmacy

    The pharmacy is located on the first floor of Porter Adventist Hospital (2525 S Downing St.) inside the Gift Shop.

    Hours

    • Monday – Friday: 8:30 am – 5:00 pm
    • Weekends and Holidays: Closed

    Phone: 303-778-2427

  • Wireless Access

    Centura Health provides complimentary wireless Internet access for guests and visitors.


    What do I have to do to connect?

    Simply connect to the guest network using your wireless network settings. When you first connect, you'll notice "Terms and Conditions" for Centura Health's Guest Network. When you click "Accept", you'll be automatically granted access. Guests must have experience in connecting to wireless networks as Centura Health does not provide any assistance in connecting your device to the wireless network. 

    Where and when can I connect?

    The wireless network is available throughout the hospital. The wireless network is available 24/7.

    Disclaimer

    Enjoy your time on our wireless network. As with any public wireless network, we strongly recommend guests take measures to secure their devices and internet communications. We encourage using virtual private networks in conjunction with personal firewalls and virus protections to mitigate risk to personal data. It is the user's responsibility to take precautions and provide security measures suited to their situation and intended use of the service. Our wireless network should not be used for inappropriate or unlawful purposes.

    Centura Health is not responsible for any personal information that is compromised.
    Centura Health is not responsible for any damage caused to your hardware or software while at any Centura Health facility.

    Please Note: Because this is a free service, Centura Health does not provide technical support for your device or assistance in connectivity. Guests and visitors should understand how to configure their computer or device and know what hardware or software is necessary to connect to the wireless network.

  • Tobacco-Free Campus

    We strive to promote a healing environment for our patients, guests, associates, volunteers and the community. The use of any tobacco product is prohibited in all areas of our campus including buildings, leased facilities, offices, grounds, vehicles, parking lots, and ramps. If you are a patient and use tobacco products, please speak with your physician or nurse for options that are available to you during your stay in the hospital. Thank you for your cooperation.

  • Patient Representative

    Every Centura Health hospital provides you with a patient representative to help you have a better hospital experience. Our representatives address and investigate your concerns, and then respond to you and your family with findings and recommendations for how your concerns can be resolved. Find patient representative information.

  • Healing Arts

    The Healing Arts program at Porter Adventist Hospital is providing patients, family members, staff members and the community with an environment that calms and revives the senses during times of stress and anxiety.

    The Healing Arts program includes visual arts, music, nature and community outreach. All components feature local artists. This program is fully supported by community donations.

    Music
    Music therapy has been shown to reduce stress and even aid in the healing process. At Porter Adventist Hospital, certified music therapists come right to the bedside to play soothing therapeutic music. Regional musicians perform free concerts in public areas of the hospital, bringing benefits to everyone.

    Visual Arts
    The hallways and patient rooms throughout the hospital are enriched by stunning artwork that reflects the beauty of Colorado. Created by regional artists and local students, the nature-based art was chosen for its powers to reduce stress and provide positive distraction, which can be helpful in the healing process.

    Nature
    Steeped in natural light and built from environmentally sound materials, Porter Adventist Hospital upholds the Adventist belief that health care is rooted in the power of God as reflected in nature. A peaceful Healing Garden right off of the main lobby provides a calming waterfall and quiet spots for patients, visitors, and staff to sit and reflect.

  • Planning for a Hospital Stay

    Planning Ahead

    Undergoing medical tests or treatment can be stressful and disruptive to your life, particularly if you are having a major procedure. There are some ways you can prepare in advance that may help you rest easier and worry less. If you will be staying in the hospital, or if your treatment has a longer recovery period, you may want to think about:

    • Special arrangements for children, pets & plants.
    • Suspending your newspaper service, milk and/or mail delivery.
    • Stocking up on necessities to eliminate a trip to the grocery store.
    • Making sure your car's gas tank is at least half-full.
    • Getting prescriptions filled.
    • Creating a "phone tree" so one person can conveniently update family and friends about your condition.
    • Organizing your household bills and pay some early, if you can.
    • Talking about your desires regarding treatment and care with your family.
    • Completing a set of Advance Directives.
    • Food and medicines the day before a procedure

    Preparations for procedures vary so please consult your pre-admission instructions. Be particularly attentive about whether you are supposed to take medications. Even over-the-counter medications, such as aspirin, may affect your ability to undergo a test or a procedure.

    What to Pack

    We advise that you only bring essential items to the hospital. Please leave all valuables, including jewelry and most cash at home. You may wish to bring:

    • Personal hygiene items that you prefer.
    • Robe and a pair of non-slip slippers.
    • Small items that bring you comfort such as a photo, book or magazine.
    • The phone numbers for your family and friends.
    • Your glasses and/or contact lenses and appropriate solutions.
    • Dentures, case and cleaning solution.

    Documents you should bring:

    • Your health insurance card(s). If you are covered by more than one insurance policy, please bring a card for each policy.
    • Picture identification, such as a driver's license or state ID card.
    • A credit card or a check for any co-payment that is required by your insurance.
    • A list of your medications, dosage amounts, and the frequency with which you take them. For your convenience, use our medication list.
    • A copy of your Advance Directives. Advance Directives may include a Living Will, Five Wishes, Donor Directions for Anatomical Gift, and a Medical Durable Power of Attorney.
    • Prior test results, x-rays or medical records if your physician has requested them.
    • Worker's compensation information including billing address and claim number.