Centura Health is initiating temporary restrictions and guidance for patient visitors to all care locations in accordance with Centers for Disease Control and Prevention (CDC) recommendations. As the COVID-19 status continues to rapidly evolve, visitor restrictions are subject to change. See current visitor restrictions.
General visiting hours:
- 11:00 am - 8:30 pm
Intensive Care Unit (ICU) visiting hours
We welcome two family members at a time to visit 20 minutes before the hour. Please, note that to enhance the quality of care during shift changes, visitors are not allowed from:
- 6:30 - 8:30 am and
- 6:30 - 8:30 pm
Adult Acute Care Behavioral Health Unit
- Weekday visiting hours are Monday - Friday: 5:00 pm - 7:00 pm
- Weekend and holiday visiting hours: 4:00 pm - 7:00 pm
Geriatric Acute Care Behavioral Heath Unit
- Weekday visiting hours are Monday - Friday: 5:00 pm - 7:00 pm
- Weekend and holiday visiting hours: 1:00 pm - 7:00 pm
Parking & Valet Information
Available around the clock in a covered garage by the main hospital entrance. You can get to the garage by entering the main driveway from Downing St., between Harvard Ave. and Yale St.
Free valet parking
Available at the main hospital entrance and the main entrance of the Medical Plaza Building (2535). You can get to both buildings by entering the main driveway from Downing St., between Harvard Ave. and Yale St.
Valet parking hours:
Hospital Main Entrance
Monday – Friday
6:30 am – 5:30 pm
Closed on weekends
Porter Medical Plaza (2535)
Monday – Thursday
8:00 am – 4:00 pm
8:00 am – 2:00 pm
Closed on weekends
Located on the first floor, you can purchase special occasion gifts, unique offerings from local artisans, sundries, floral arrangements and other items.
- Monday - Thursday: 9:00 am - 8:00 pm
- Friday: 9:00 am - 4:00 pm
- Saturday: Closed (In honor of the Seventh-day Adventist's Sabbath)
- Sunday: 12:00 pm - 4:00 pm
Food & Beverage Services
South Downing Café
Located on the first floor of the hospital, the café offers vegetarian entrees, grilled items, a daily special, a tempting salad bar and plenty of options for a healthy snack when you just want a quick, little bite.
- Monday - Friday: 6:30 am - 7:00 pm
- Weekends and Holidays: 7:00 am - 2:00 pm
Vending machines can be found in these locations:
- Emergency Room Waiting Room
- Surgical/Critical Care Waiting Room
- Past the café on the right
A chapel is located in the lobby on the first floor and open to all for prayer or reflection.
A peaceful Healing Garden right off of the main lobby provides a calming waterfall and quiet spots to sit and reflect.
Spiritual Care & Chaplains
We recognize the central role of spirituality in mental, physical and emotional health.
A chaplain acts as an ambassador, companion, concierge, navigator, mediator, etc. Their work highlights the elements of religion that run as an undercurrent to life's daily challenges. Chaplains serve as hosts for emotional, spiritual, moral support - and everything in between. They are assigned to the private chapel in places such as hospitals, military bases, or prisons.
Chaplains are available to assist patients and family members of any faith, including those who have left the path of religion. Our chaplains are here to listen, talk, pray, and to connect you with resources to encourage emotional and spiritual healing. Use the links at left to access online resources recommended by our Spiritual Care staff.
Chaplains are available to provide support, prayer and counsel 24 hours a day, 7 days a week.
Patients can contact a chaplain.
PIVO Needle-Free Blood Draw for InpatientsHow Needle-Free Blood Draw Works
Centura Health is excited to bring this procedure and technology to our entire ecosystem of health care locations, especially for our most vulnerable patients.
Centura Health, the region’s health care leader, is now the first hospital system in Colorado and Kansas, and among the first in the nation, to offer needle-free blood draws for inpatients – fulfilling our promise of delivering compassionate and whole person care.
Centura Health is continually striving to improve the patient experience and lead Colorado and Kansas in comfort and quality. By using this revolutionary technology Centura Health’s caregivers can collect blood samples from an indwelling peripheral IV line, enabling a high quality blood draws directly from the vein without having to stick patients with another needle. This standard of care is currently in use in several of Centura Health’s Denver metro area hospitals and will become available at the other Centura Health hospitals throughout the year as part of our system-wide rollout and commitment to an improved patient experience while in our care.
More than 400 million blood draws occur annually in hospitals around the U.S., informing more than 70% of all clinical decisions. Many of these are conducted in a hospital setting on patients that receive as many as three blood draws daily. This number can increase dramatically for the 30% of U.S. hospital patients that are considered Difficult Venous Access (DiVA) due to obesity, age, and disease, a condition that makes blood collection more challenging.
The pharmacy is located on the ground floor of the Medical Plaza Building (2535 S. Downing St.), just across the breezeway from the hospital. Exit the first floor by the gift shop to go to the pharmacy.
- Monday - Friday: 9:00 am - 5:00 pm
- Closed: Daily for Lunch 1:00 - 1:30 pm
- Closed: Weekend and Holidays
Centura Health provides complimentary wireless Internet access for guests and visitors.
What do I have to do to connect?
Simply connect to the guest network using your wireless network settings. When you first connect, you'll notice "Terms and Conditions" for Centura Health's Guest Network. When you click "Accept", you'll be automatically granted access. Guests must have experience in connecting to wireless networks as Centura Health does not provide any assistance in connecting your device to the wireless network.
Where and when can I connect?
The wireless network is available throughout the hospital. The wireless network is available 24/7.
Enjoy your time on our wireless network. As with any public wireless network, we strongly recommend guests take measures to secure their devices and internet communications. We encourage using virtual private networks in conjunction with personal firewalls and virus protections to mitigate risk to personal data. It is the user's responsibility to take precautions and provide security measures suited to their situation and intended use of the service. Our wireless network should not be used for inappropriate or unlawful purposes.
Centura Health is not responsible for any personal information that is compromised.
Centura Health is not responsible for any damage caused to your hardware or software while at any Centura Health facility.
Please Note: Because this is a free service, Centura Health does not provide technical support for your device or assistance in connectivity. Guests and visitors should understand how to configure their computer or device and know what hardware or software is necessary to connect to the wireless network.
We strive to promote a healing environment for our patients, guests, associates, volunteers and the community. The use of any tobacco product is prohibited in all areas of our campus including buildings, leased facilities, offices, grounds, vehicles, parking lots, and ramps. If you are a patient and use tobacco products, please speak with your physician or nurse for options that are available to you during your stay in the hospital. Thank you for your cooperation.
Every Centura Health hospital provides you with a patient representative to help you have a better hospital experience. Our representatives address and investigate your concerns, and then respond to you and your family with findings and recommendations for how your concerns can be resolved. Find patient representative information.
The Healing Arts program at Porter Adventist Hospital is providing patients, family members, staff members and the community with an environment that calms and revives the senses during times of stress and anxiety.
The Healing Arts program includes visual arts, music, nature and community outreach. All components feature local artists. This program is fully supported by community donations.
Music therapy has been shown to reduce stress and even aid in the healing process. At Porter Adventist Hospital, certified music therapists come right to the bedside to play soothing therapeutic music. Regional musicians perform free concerts in public areas of the hospital, bringing benefits to everyone.
The hallways and patient rooms throughout the hospital are enriched by stunning artwork that reflects the beauty of Colorado. Created by regional artists and local students, the nature-based art was chosen for its powers to reduce stress and provide positive distraction, which can be helpful in the healing process.
Steeped in natural light and built from environmentally sound materials, Porter Adventist Hospital upholds the Adventist belief that health care is rooted in the power of God as reflected in nature. A peaceful Healing Garden right off of the main lobby provides a calming waterfall and quiet spots for patients, visitors, and staff to sit and reflect.
Planning for a Hospital Stay
Undergoing medical tests or treatment can be stressful and disruptive to your life, particularly if you are having a major procedure. There are some ways you can prepare in advance that may help you rest easier and worry less. If you will be staying in the hospital, or if your treatment has a longer recovery period, you may want to think about:
- Special arrangements for children, pets & plants.
- Suspending your newspaper service, milk and/or mail delivery.
- Stocking up on necessities to eliminate a trip to the grocery store.
- Making sure your car's gas tank is at least half-full.
- Getting prescriptions filled.
- Creating a "phone tree" so one person can conveniently update family and friends about your condition.
- Organizing your household bills and pay some early, if you can.
- Talking about your desires regarding treatment and care with your family.
- Completing a set of Advance Directives.
- Food and medicines the day before a procedure
Preparations for procedures vary so please consult your pre-admission instructions. Be particularly attentive about whether you are supposed to take medications. Even over-the-counter medications, such as aspirin, may affect your ability to undergo a test or a procedure.
What to Pack
We advise that you only bring essential items to the hospital. Please leave all valuables, including jewelry and most cash at home. You may wish to bring:
- Personal hygiene items that you prefer.
- Robe and a pair of non-slip slippers.
- Small items that bring you comfort such as a photo, book or magazine.
- The phone numbers for your family and friends.
- Your glasses and/or contact lenses and appropriate solutions.
- Dentures, case and cleaning solution.
Documents you should bring:
- Your health insurance card(s). If you are covered by more than one insurance policy, please bring a card for each policy.
- Picture identification, such as a driver's license or state ID card.
- A credit card or a check for any co-payment that is required by your insurance.
- A list of your medications, dosage amounts, and the frequency with which you take them. For your convenience, use our medication list.
- A copy of your Advance Directives. Advance Directives may include a Living Will, Five Wishes, Donor Directions for Anatomical Gift, and a Medical Durable Power of Attorney.
- Prior test results, x-rays or medical records if your physician has requested them.
- Worker's compensation information including billing address and claim number.