Mercy Awarded for Patient Engagement Efforts by Axial Exchange and Beckers Hospital Review Mercy Regional Medical Center Ranked 30th in Top 100 of Inaugural Patient Engagement Ranking

(Durango, Colo.) Mercy Regional Medical Center today announced it has been recognized for its patient engagement efforts in the first National Patient Engagement Ranking by Axial Exchange, Inc., a pioneer in using mobile apps to deepen the patients role in improving outcomes, and Beckers Hospital Review, a leading healthcare trade publication. Ranked 30th out of the top 100 hospitals evaluated, Mercy Regionals patient engagement efforts were evaluated based on an analysis of publicly available data. In all, 3,077 hospitals were evaluated; the top 100 hospitals received the highest scores.

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Mercy Regional Medical Center is best in Patient Engagement

We proud to be recognized as a top hospital in the nation, said Mercy CEO Tom Gessel. Patient safety, clinical quality, customer service, and involving patients in their care drive what we do every day, he added.

Were excited to recognize providers such as Mercy Regional Medical Center for their patient engagement efforts, said Lindsey Dunn, editor in chief of Beckers Hospital Review. In reviewing the results, its clear that hospitals and health systems are working toward providing more patient-centered care, and we hope this ranking encourages more provider organizations to continue to take a proactive stance on patient engagement initiatives in forthcoming years.

To determine scores, Axial Exchange and Beckers Hospital Review evaluated provider organizations on readmissions, patient satisfaction, and the extent to which they offered information and tools that helped engage patients in self-care. The full methodology can be found at

The prior success of our regional rankings laid a foundation for taking the program to a national level, said Joanne Rohde, CEO of Axial Exchange. As hospitals adopt health IT to monitor patient data to meet goals and objectives for Meaningful Use and other regulatory requirements, providers like Mercy have found ways to connect and engage patients between encounters to improve patient health and clinical outcomes, while decreasing readmission rates. With the support of Beckers Hospital Review, the national results gauge the reach and commitment of organizations that do just that.

About Mercy Regional Medical Center
Mercy Regional Medical Center is an 82-bed acute care hospital in Durango, Colorado. As a non-profit hospital that is part of the Centura Health network, Mercy is committed to improving the health and wellness of the communities it serves in the Four Corners region. See for more information.

About Centura Health
Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 17,100 of the best hearts and minds in health care. Through our 15 hospitals, six senior living communities, health neighborhoods, physician practices and clinics, home care and hospice services, and Flight For Life Colorado, we are making the regions best health care accessible and affordable in every community we serve. We believe you can inspire the people you care about to live healthier lives by encouraging them to do the little things that can make a big difference. Were Centura Health, and were here for your health. For information about Centura Health or any of the facilities in our network, please visit

About Beckers Hospital Review
Becker's Hospital Review is a monthly publication offering up-to-date business and legal news and analysis relating to hospitals and health systems. Content is geared toward high-level hospital leaders, and we work to provide valuable content, including hospital and health system news, best practices, and legal guidance specifically for these decision makers. Each issue of Becker's Hospital Review reaches more than 18,000 people, primarily acute-care hospital and health system C-suite executives. For more information, visit

About Axial Exchange
Axial Exchange is revolutionizing the way that patients manage their health. With Axial, hospitals are able to keep their patients continuously engaged, resulting in dramatically improved health outcomes and much more satisfied patients. Axial drives engagement by giving patients the information and interactive tools patients need in order to get well -- all delivered securely to the device of the patient's choice. Patients can share their health information with providers and caregivers. Health systems benefit via lower readmissions and improved patient satisfaction scores. For more information, visit: