Mercy Once Again Earns Medicare 5-star Rating for Quality

(DURANGO, COLO.) In new star ratings released on Monday, Dec. 19, Mercy Regional Medical Center was again recognized by the Centers for Medicare & Medicaid Services (CMS) with a five-star rating for overall hospital quality. Mercy received its first five-star rating for quality from CMS last July, when CMS first began using the star rating system.

Mercy was again the only hospital in Colorado to receive a five-star rating. Nationally, only 83 hospitals — just two percent — received a five-star rating. No hospitals in New Mexico or Utah received a five-star rating, and only one Arizona hospital, Mayo Clinic in Scottsdale, received five stars.

Consistently providing high quality care requires the focus of every person at Mercy, said Mercy Regional Medical Center CEO Tom Gessel. I am grateful to our providers and staff who do this every day. They treat our patients with compassion and respect, follow best practices, and ensure the safety of those who entrust us with their care.

The overall hospital quality rating includes up to 57 quality measures from seven categories, including mortality, safety of care, readmissions, patient experience, effectiveness of care, timeliness of care, and efficient use of medical imaging.

Overall, 3,629 facilities across the US and 51 hospitals in Colorado were rated by CMS. More than 900 hospitals did not receive ratings because they did not meet the minimum reporting thresholds.

For more information about the CMS hospital quality ratings, visit


About Mercy Regional Medical Center
Mercy Regional Medical Center is an 82-bed acute care hospital in Durango, Colorado. As a non-profit hospital that is part of the Centura Health network, Mercy is committed to improving the health and wellness of the communities it serves in the Four Corners region. See Mercy Regional Medical Center website for more information.

About Centura Health
Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 21,000 of the best hearts and minds in health care. Through our 17 hospitals, two senior living communities, health neighborhoods, physician practices and clinics, home care and hospice services, and Flight For Life Colorado, we are making the regions best health care accessible and affordable in every community we serve. We believe you can inspire the people you care about to live healthier lives by encouraging them to do the little things that can make a big difference. We're Centura Health, and we're here for your health. For information on Centura Health or any of the facilities in our network, please visit the Centura Health website.

About The Joint Commission
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nations oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission.

Media Contact
David Bruzzese