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DispatchHealth

Bringing Back The House Call

On-demand health care, in the comfort of your home or work

Centura Health is committed to providing convenient high-quality health care at the right time, in the right place, for an affordable price. That’s why we’ve joined together with DispatchHealth to offer on-demand health care services. Mobile medical teams arrive equipped with the latest technology and tools to treat minor to severe injuries and illnesses in the convenience of your home or workplace. DispatchHealth providers are part of Colorado Health Neighborhoods and serve as an extension of our health care teams. Together, we are pioneering health solutions designed for you based on accessibility and quality of care.

DispatchHealth works directly with all major health insurance companies in Colorado.

How to Request Care

person using the app

1

Request Care

Requesting care is easy; simply use our mobile app or website to begin the virtual process or call us directly (see contact information below for phone numbers).

Dispatch App showing flulike symptoms from patient

2

Explain Your Symptoms

Our providers will gather information about your symptoms over the phone to understand what's wrong and get the right care en route.

doctor checking patient's symptoms

3

Receive Care In Your Home

Our mobile medical teams arrive on-scene within an hour on average. They’re ER trained and equipped to treat anything an Urgent Care would, plus more.

doctor giving patient diagnosis and treatment

4

Rest Easy

We'll call in your prescriptions, update your family doctor, handle billing with your health insurance company so you can focus on feeling better, faster.

Injuries & Illnesses We Treat

Common Ailments:

  • Fever - Flu - Nausea 
  • Headaches - Migraines 
  • Urinary tract infection 
  • + More

Ear, Nose, & Throat:

  • Sore Throat 
  • Earn infection or pain 
  • Sinus infection 
  • Nosebleeds 
  • + More 

Musculoskeletal:

  • Joint or back pain 
  • Strains or sprains 
  • Minor bone breaks 
  • + More 

Eye:

  • Eye infection 
  • Pink Eye 
  • Object in the eye 
  • + More 

Gastrointestinal:

  • Diarrhea 
  • Heartburn 
  • Constipation 
  • Nausea and vomiting 
  • + More 

Skin:

  • Hives - Allergic reactions 
  • Skin abscess (boil) 
  • Cuts that need stitches 
  • Rashes 
  • + More

Neurological:

  • Vertigo (dizziness) 
  • Weakness 
  • + More 

Procedures We Perform:

  • Lancing of abscess (boil) 
  • Urinary catheter insertion 
  • Infectious disease testing (flu, strep, mono, RSV) 
  • On-site blood testing 
  • IV placement 
  • IV fluids 
  • Stitches 
  • Splinting 
  • + More 

Contact Us

7 Day a week • 365 Days a year • Including holidays 

Denver and the Front Range

Hours:

  • 8:00 am - 10:00 pm

Phone: 303-500-1518

Colorado Springs

Hours: 8:00 am - 8:00 pm

Phone: 719-270-0805

Access our services online

For more information on specific service areas, download the App on the App Store or Google Play or request care online.

Download on the App Store  Android app on Google Play

Request Care Online
  • FAQs

    Does my insurance cover DispatchHealth visits?
    DispatchHealth is contracted with all major insurance providers including Medicare and Medicaid, and will bill your provider directly for services rendered in your home. Commercial insurance contracts include: Aetna, Anthem Blue Cross Blue Shield, Bright Health, Cigna, Humana and UnitedHealthcare. Patients should review individual plan benefits to determine specific financial obligations. Look for more insurance companies to be added as we grow.

    How much does a DispatchHealth visit cost?
    The total cost of care for a DispatchHealth visit is 8-10x cheaper than an average ER visit" The cost of care is determined by the complexity of care provided, any procedures performed and supplies required. The percentage of the total bill you're responsible for is determined by your insurance plan. Non-insured patients will receive a flat rate fee for all care received. Please call DispatchHealth directly to further discuss this fee or any other billing questions, contact us.

    Phone: 303-500-1518

    Is DispatchHealth meant to replace my doctor?
    No. DispatchHealth is meant to serve as an extension of your primary care physician by providing convenient high-quality care at the right time, in the right place. Centura Health has joined together with DispatchHealth to ensure your continuity of care through our Colorado Health Neighborhoods. Your visit and any results will be sent directly to your primary care physician. If you are currently without a primary care provider, we can help you locate a physician near you.

    Who are the DispatchHealth providers?
    The providers are board-certified acute care emergency clinicians, including those who are part of Colorado Health Neighborhoods, with significant experience treating acute injuries and illnesses. These are the same providers you would find in your local emergency room. DispatchHealth arrives on scene with nurse practitioner or physician assistant and an EMT via our vehicle with a board certified ER physician always on-call as well. 

    What areas does DispatchHealth serve?
    DispatchHealth operates in Denver and Colorado Springs. They currently serve 89 zip codes within the Denver metro and Front Range area. Service includes the following areas: Arvada, Aurora, Brighton, Boulder, Broomfield, Castle Pines, Centennial, Cherry Hills, Commerce City, Erie, Englewood, Green Valley Ranch, Greenwood Village, Highlands Ranch, Lakewood, Lafayette, Littleton, Lone Tree, Longmont, Louisville, Northglenn, Parker, Stapleton, Thornton, and Westminster. In Colorado Springs they serve 17 zip codes, covering Briargate, Cimarron Hills, Garden of the Gods, Old Colorado City, and Security-Widefield. Request care via phone, online or download the free mobile application to locate specific areas of service.

    What is the average visit and wait time?
    Skilled medical teams arrive within an average of 60 minutes, and visits last 45 - 60 minutes depending on the level of care required.