Meet our team of professionals
Calvin W. Paries, DrPH, LMFT, CEAP
EAP/Health & Wellness Manager
Dr. Paries has been in Employee Assistance, Health and Wellness field for over 25 years. He has his doctorate degree in Public Health with an emphasis in Occupational Psychology, EAP’s and Addiction and a Masters in Marriage and Family therapy. He is licensed in Colorado as a Marriage and Family Therapist (LMFT) and certified nationally as an Employee Assistance Professional (CEAP). Dr. Paries has been in various senior management positions in both regional and large national Employee Assistance & Wellness Programs as well as health systems. He has overseen EAP services in many various large & fortune 500 companies as well as city & state governments. He has been recognized by his peers as an expert in the field of EAP, Incident Response, Outcomes, Feedback Informed Treatment, & occupational Integrated health care presenting at both national and regional conferences.
EAP Business Office Coordinator
Rhonda has been with Profile EAP since 1988. She has been active as an account manager, sales manager as well as overseeing the drug free workplace program. Rhonda has experience in both employee assistance as well as wellness services. Her present role includes responsibility for maintaining the client/employer relationship and ensuring contract compliance & satisfaction with the programs. She is further responsible for billing, resolving customer concerns and the management of Profile’s administrative team.
Sue Garcia, MA, LPC
EAP Management Consultant & Account Manager Management Consultant Coordinator
Sue has worked in the Mental Health field since 1979 and at Profile EAP since 1994. Sue received her graduate degree from the University of Colorado at Colorado Springs. She was the Clinical Supervisor at Profile EAP for several years. She has worked with adolescents in Residential Treatment, and as a Crisis Evaluator at a Mental Health Center and Hospital Emergency Department. She specialized in the field of Employee Assistance Programs specifically in Management Consultant & referrals. Sue works from a Holistic (Mental, Emotional, Spiritual, Physical), Mind/Body perspective inclusive of traditional and non-traditional approaches. She focuses on educating and guiding the people she works with toward a more empowered, and healthy self-enhanced life. Her areas of clinical interests include depression, anxiety, women’s issues, couples, parenting, boundary setting, self-empowerment, personal growth and development, and spirituality.
Nancy L. Catayas, MSW, LCSW
Account Manager & Incident Response Coordinator
Nancy is the EAP Account Manager and Incident Response Coordinator. My responsibilities include the coordination and delivery of all organizational services to every one of our contracted EAP Companies, as well as assisting organizations in all phases of workplace disruptive events.
Nancy has over 25 years of experience in the behavioral health field and has worked at Profile EAP since 1988. She received her Master of Social Work degree from the University of Denver, and has been a Licensed Clinical Social Worker since 1991.
Nancy has a diverse background, working with individuals, adolescents, couples and families. She has expertise and specialized training in trauma debriefing, and worked with the Port Authority Police Department and the Red Cross in New York after 9/11.
Nancy has worked with adolescents, adult and geriatric patients in all various treatment modalities. Nancy provides counseling, management consultations, workshops and training, and EAP incident response. Nancy enjoys working with clients to address issues of parenting, self-esteem, depression, trauma, grief, boundary issues, women's issues, and work-life balance.
Christine White, MMFT, LMFT
EAP Management Consultant & Account Manager Training Coordinator
Christie has been an experienced individual, couple and family therapist for over 13 years. She attended Abilene Christian University in Abilene, TX and obtained her Masters in Marriage and Family Therapy. Christie has a diverse background in non-profit agency counseling, research, and wellness coaching in TX, TN and CO, and she has a strong passion to help her clients grow in practical ways that are meaningful for them. She has extensive experience with addressing adoption and post-adoption issues, cross-cultural adjustment, depression/anxiety, setting healthy boundaries, marital/relationship issues, parenting challenges, career and vocational concerns, issues of faith crises and growth, and more. Christie enjoys facilitating engaging workshops and trainings, and she enjoys staying on top of cutting-edge developments in the mental health field.
Kristin Markley, MS, LPC
Clinical Psychotherapist – Durango Office
Kristin has been a therapist in Durango since 2012. She is a Licensed Professional Counselor in the state of Colorado; Masters of Science in Mental Health Counseling, Capella University, 2012 and Bachelor of Ars in Psychology, Texas A&M University-Kingsville. She has experience working with children, adults, and families, dealing with issues including life changes, communication, parenting, loss and trauma, home and work, depression and anxiety. She uses a client-centered, strength based approach to therapy.
Brit Meiers, LCSW
Clinical Psychotherapist - Durango Office
Brit is a Licensed Clinical Social Worker. She received her graduate degree from University of Denver in 2014. She has experience working with a variety of clients across the lifespan. Brit works with and welcomes individuals, families and groups. Areas of focus include but are not limited to life challenges and transitions, marriage and relationship conflicts, personal emotional hardships, stress related problems, and family challenges. She uses a client centered, strength based approach to support her clients overall wellbeing.
Joni Lownsdale, MSEd, LPC
EAP Psychotherapist/Account Manager
Joni has over 5 years’ experience in behavioral health, her second career after some years in the graphic design and marketing fields. She received her B.A. in Art from the University of Wisconsin-Platteville and her MSEd in Counseling from Northern Illinois University. Joni has experience working with young adults, adolescents and families. Areas of specialty are Native American cultural issues and trauma. Joni provides a full range of counseling services as well as account management and training. She gets excited about helping people learn to use new tools to address life issues and providing psychoeducation to groups and individuals. Outside of the office, Joni enjoys exploring the outdoors of Colorado though camping, hiking and fishing. A personal highpoint in life (so far) has been the opportunity to speak at the White House in 2009 with First Lady Michelle Obama.
Profile EAP Office Manager – Durango
Shawntae has been with Profile EAP since 2015. She has been involved in many roles while working as our Durango Office Manager. She is responsible for monthly contract billing, client registration and scheduling, workshop/training coordination and resolving customer concerns to make sure our clients are receive the best EAP experience. In addition she ensures contract compliance and satisfaction for the client/employer relationship.
Business Support III
Provider Relations/Business Support
Jamie is a Colorado native, has a background in education, and earned her bachelor’s degree from the University of Phoenix in 2015. After being in education for several years, she was offered an opportunity in Human Resources for Centura Health and has now jointed the Profile EAP team in provider relations and business support. Jamie is a life-long learner, is always willing to listen to others, and loves learning about people and the lives they lead.
Jack Bumgardner, Jr.
Jack Bumgardner is a new addition to Profile EAP, working in Provider Relations. He will be working with providers to handle onboarding; provider questions and provider needs. He will also find providers for employee assistance program clients. Jack has a Bachelor of Arts in Psychology from Stetson University and has worked in various positions at employee assistance companies as well as in behavioral health.
Why provide one to your employees?
Each year 16-22% of people employed in our country experience serious personal problems that adversely affect their work performance. An estimated 20-25% of employees suffer from alcoholism and other chemical dependencies. Between 10-15% experience debilitating emotional problems stemming from marital, family, legal or financial crises. Many of these issues are not covered under your medical insurance mental health benefit. Providing your employees with an employee assistance program demonstrates that you, the employer, understands and cares about their well-being. Employers who care about their workers have fewer morale problems, lower turnover, decreased recruitment and training costs, and much higher employee loyalty.
Some facts & figures:
- The Mental Health Association estimates that 10-15% of employees have severe personal problems that interfere with their job.
- If 5% of your employees used the EAP the potential monetary savings would be 3.45% of payroll for reduced absenteeism and improved productivity.
- Studies on the changing work force reveal that 87% of employees have some family responsibility that could interfere with work. More than 22 million families provide some kind of unpaid, elder care and 64% of those caregivers are employed full or part- time.
- 80% of Americans say their lives are more stressful now than 5 years ago - citing pressure at work as the primary reason.
- 87% of polled employees said they would work harder for a company that is willing to help them deal with personal problems.
- At least 10% of your employees are experiencing personal problems that they can't "leave in the parking lot.?
- Depression alone puts a $44 billion drag on the U.S. economy each year.
- 90% of the population have the need for legal or financial services but 70% do not seek counsel because of the cost.
- Each of your managers spends up to 25% of his/her time dealing with performance issues that are fueled by personal and interpersonal problems.
- Studies show that each dollar invested in an EAP, saves the employer from 3 to 5 dollars.
What you should look for in an EAP
- Assess your needs. Talk to your supervisors, managers and employees, or take a confidential survey of your workforce to determine the need. What issues are they facing - how do those issues affect co-workers, productivity, absenteeism, etc. What are your company's goals and expectations of an EAP?
- Talk to other companies who have an employee assistance program. Has it saved them money? What services do they find most valuable? What is the feedback from their employees? Ask them to talk about their experiences.
- Decide what services of the EAP you do/don't need. Will you use workshops, management consultations, etc.? Your EAP can tailor a package for your company to give you the most value for your money.
- The EAP you choose should have experienced, licensed counselors with a variety of backgrounds, diversity and interests. Do they require continuing education for therapists?
- Ask the EAP to describe their procedures for counseling. If possible, visit their office and go through the procedure yourself. What forms do they require? How do they maintain records? What information do they gather? What information do they include in their reports to you?
- How do they measure client satisfaction? Most EAPs use confidential client satisfaction surveys to evaluate their services, the quality of their care, and follow-up. Do they provide you with any of this information?
- Does the EAP provide you with a point of contact or personal representative to handle your account? How often do they contact you and provide you with reports? What kind of feedback do they gather from client companies?
- And most importantly, how do they maintain confidentiality? How are records stored? Who can get information about utilization?
How do I request a proposal?
Profile EAP has offices in Colorado Springs, Pueblo, Woodland Park and an extensive network of providers in Metro Denver and across Colorado and the United States. Profile EAP can provide the same type of services at most locations in any state. If you need a provider in another location, please include your information in your request for a proposal.
To request a proposal, contact us:
How do I setup an EAP?
Employee Assistance Programs are typically priced on a capitated rate; based on the number of counseling sessions a company would like to provide, the type of business, and the number of employees. Profile EAP provides the same benefit to the employee's spouse, significant others, and children at no additional cost.
Typical models include providing:
- 3 sessions per person per problem per year
- 5 sessions per person per problem per year
- 6 sessions per person per problem per year
- 8 sessions per person per problem per year
- 12 sessions per person per problem per year
This simply means that each employee and each of their immediate family members would receive 3, 5, 6, 8, or 12 counseling sessions for each different problem or issue they would like to discuss over the period of one year.
Profile EAP is different than most EAPs in this way. Many EAPs allow only 3, 5, 6, 8 or 12 TOTAL sessions over one year.
Profile EAP is also unique in that we provide services to family members at no additional cost to the employer or the employee. We know that when a family member is struggling with a problem or issue, it affects the entire family.
Profile EAP is happy to put together a proposal for all of their services, or to tailor a program for your company.
2925 Professional Place, Suite 101
Colorado Springs, CO 80904
1925 E. Orman Avenue, Ste. 339
Pueblo, CO 81004
We have providers throughout the Denver Metro area. Call for locations of therapists in your area.
65 Mercado Suite 111
Durango, CO 81301