Patients & Families

Resources for Patients & Consumers

Easy-to-understand quality & safety resources.

Consumers should have accurate and easy-to-understand information to make the best health care decisions for themselves and their families. Increasingly, more organizations provide information about their quality of care to help individuals make more informed decisions.

We understand how finding the right hospital for your particular condition can be a difficult process. That’s why we encourage you to review information based on recommendations and past performance, or process measures.

Hospital Compare

Through Hospital Compare, you can see these measures firsthand and make a more thorough and educated decision in the right hospital entity to give you the best care. Share this information with your doctor, your family and your friends. Talk about surgeries. Talk about experiences. Talk about anything that will make you as comfortable as possible.

Hospital Report Card

This is another tool giving you access to clinical data to measure the quality of care. You can never have too much information, so you should consider using this report card in tandem with Hospital Compare when evaluating hospitals.

The Joint Commission

There are times when someone may not have the opportunity to pick the hospital they want, especially in an emergency situation. Hopefully, you or someone close to you may never experience this. In the event something does happen, The Joint Commission prepares important information well ahead of time for a loved one to use instantly. This report helps determine ahead of time which hospital is in your best interest and which one accepts your insurance, HMO or PPO plan.